Credit Repair Cloud: Social Media Community Manager

Credit Repair Cloud is a B2B SaaS Software that powers over 4,200 credit repair companies. We are the leader in our industry, and our customers have helped hundreds of thousands of consumers to clean their credit, by improving over 3.49ML credit report items, and collecting for them over $76.7ML in revenue. Our mission to help entrepreneurs to start, run, and grow profitable credit repair busin...

AgentMethods: Customer Support Representative (Remote, Part Time)

At AgentMethods we provide high quality online marketing services to insurance agents across the United States based on our unique software platform. As a nimble, entrepreneurial organization, we look for people interested in thinking creatively and having a say in how their work is done. We are looking for a part time customer support representative to become part of our growing company. We off...

Podia: Creative Support Agent (EU)

At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, webinars, and digital downloads. And the #1 reason people cite for using us? Creator-friendliness ? Sounds great, but what does it mean? It means: Fast, friendly support ? Free migrations ? No technical headaches ?️ No transaction fees  …and a relentless passion, across ou...

Mailprotector: Partner Success Specialist

At Mailprotector, the Partner Success Specialist has a commanding understanding of our platform and uses that knowledge to help improve our partners’ businesses on a daily basis. Most of the day is spent interacting by phone and email with our partners’ and vendors' teams. On-boarding, billing, and even casual business advice are typical conversations. There’s also some knowledge base writing an...

Inventory Planner: Customer Success Manager (Europe/UK only)

The Customer Success Manager will be the point person for on-boarding new accounts, supporting current users, and communicating with the IP team to trouble-shoot. This person will conduct demos and live calls with new customers to ensure full understanding and use of the software.The Customer Success Manager contributes to support documentation and videos. Ongoing tracking of feature requests al...

Awesome Motive Inc.: WordPress Technical Support

About the Company:At Awesome Motive, we help small businesses grow and compete with the big guys by creating market leading software and growth tools.Over 10 million websites use our software and training videos to grow their traffic, email subscribers, and business revenue.We are the company behind popular marketing products including OptinMonster, WPForms, MonsterInsights, SeedProd, WP Mail S...

Juni Learning: Customer Support Representative

Are you passionate about prepping kids for life and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuc...

ClinicSense: Customer Support Representative

ClinicSense is growing our team! We are hiring a full-time Customer Support Representative to provide product information, educate customers, and resolve any emerging problems that our customers might face with accuracy and efficiency. You will be working directly with clients to support them, maintain and grow existing relationships, identify product improvement opportunities, and reduce churn....

Uscreen: Technical Support Specialist

 Technical Support: We are growing, and we’re looking for an amazing individual to join our Technical Support team! We’re seeking a real champion for this position: a well-rounded person to help customers with technical support and customer service. This is a technical role so the previous technical experience is a must, you will be solving technical issues & troubleshooting with every singl...

Intellum: Technical Support Specialist

The job of the Technical Support Specialist is to help the users of our tools to reach their highest potential by educating them about our products, industry standards, and best practices. To be successful, you must be an excellent communicator, a creative thinker, a master of organization, and a passionate learner. Most importantly, you need to love helping people! Responsibilities: Escalate He...

JoyRide: Customer Care Representative for Brazil or Turkish market

? ABOUT US We're looking for a new teammate in our profitable, independent, and bootstrapped company (24 people from 15 different countries), and give you the opportunity to be part of a fascinating journey. We are 100% remote, and with a flat organizational structure. We’ve seen incredible growth over the last 9 years, driven by a talented and versatile yet small team. ? ABOUT THE ROLE We're ...

Spark : Amazing Customer Support & Project Manager Needed for Marketing Automation Software

Hi! We're looking for a kind, detail-oriented (super important) person who can help take care of our customers and manage our projects. About you:  Extremely organized (you simply don't tolerate mess, and likely over-organize everything in your life, perhaps even color coding your room and wardrobe)  Extremely kind (we believe in always being kind, even in frustrating circumstances) Fluent at n...

Skedda: SaaS Customer Success

We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.We’re an Australian-based SaaS startup, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.Your role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.We're a small team, so you'll ...

Trifecta Retail Ventures: Customer Support Specialist (Remote - Canada/EU)

COMPANY DESCRIPTION: Our mission at Trifecta Retail Ventures is to offer the most exciting way to discover and get brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power. Our fun & exciting shopping platforms are used by millions of US shoppers. Our unique business model has allowed us to form stron...

Airtable: Customer Support Advocate

Airtable is seeking enthusiastic Customer Support Advocates to enable our customers! We're looking for an individual contributor who is highly empathetic, eager to understand underlying issues, and whose passion is providing people actionable solutions. Note: New hires in Texas may join our full-time team immediately, while all other U.S. candidates will be offered contract positions for 6 month...

TaxJar: Service Desk Analyst - Contractor

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make e-commerce easier for everyone.  Our Core Values:  We do the right thing for our customers We're a team, built on trust We're proud to be remote. We're in control of our own destiny TaxJar’s remote-only team is growing quickly. We’re curr...

Uscreen: Onboarding & Customer Success Specialist

About UscreenUscreen is the world’s leading video monetization platform. We help thousands of creators, entrepreneurs, fitness trainers, coaches, entertainment companies, and various other experts launch their own video-on-demand streaming service and make money selling videos online.  Think of it as building your own "Netflix". We are a lean startup but are fully independent, privately held, an...

Leadfeeder: Junior Support Specialist

Leadfeeder is a fast growing international SaaS startup, headquartered in Helsinki. We are on a mission to bring web intelligence into business. Simply put, Leadfeeder helps companies know more about their website visitors, which enables them to convert promising visitors into sales leads. Currently, Leadfeeder is a buzzing remote international team of 80+ people and more than ten nationalities,...

airfocus: Head of customer success (m/f/d)

 YOUR MISSION Develop the airfocus customer success strategy. Own and drive the whole customer lifecycle. Build and manage relationships with key customer stakeholders. Manage onboarding, drive adoption and engagement. Understand the client's business needs and make sure they get the best customer's ROI possible. Secure customer renewals and identify upsell opportunities. Manage & deliver b...

OnTheGoSystems: WordPress Technical Supporters

Being an OnTheGoSystems supporter is about helping people.We are offering work from home with a very strong team of supporters and developers. We work hard and have fun together. As a supporter, you’ll be working mainly in the support forum. Our support team is divided into smaller teams within similar time zones, where supporters can consult and help each other.You will be replying to questions...

SmartrMail: Customer Success Representative (FR)

Nous cherchons un nouvel employé Français en télétravail pour rejoindre notre équipe de Service clientèle à SmartrMail. Le poste est à mi-temps pendant que nous lançons l’application en version Française Responsabilités clés: Répondre aux clients via “Intercom” en étant rapide et sympathique. Les aiders à résoudre leurs problèmes, leur suggérer des stratégies et expliquer l’application de Smartr...

TrendSpider: Customer Success Rep for Fintech Startup focused on Traders (Stocks, Crypto, etc.)

TrendSpider LLC is seeking a Customer Success Representative to work with TrendSpider users in order to help them learn how to use our proprietary software by chatting with them online, over the phone and via email. TrendSpider is a high end software application sold to professional/retail traders and investors to help them improve their market analysis. It comprises several subsystems: a market...

CartHook: Support Specialist

Why CartHook?As a Support Specialist at CartHook, you are the first point of contact for current and potential CartHook merchants. You’ll represent our company with the highest level of service in every interaction, from answering email and chat questions around pricing to troubleshooting more technical issues. You’ll also assist customers who are in the onboarding process by helping with accou...

ReCharge Payments: Sr. Support Engineer II

Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 175 remote-first employees around the globe processing hundreds of million...

ReCharge Payments: Tier 1 Technical Support Agent

Overview With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 175 remote-first employees around the globe processing hundreds of million...

Fisico Inc.: Customer Support Specialist - Work From Home In A Caring, Team Environment

If you're looking for a virtual position that... Gives you the freedom to spend more time with your family via a semi-flexible schedule Pays a competitive wage with weekly performance bonuses (and the opportunity to quickly rise in the ranks) And at the same time, helps thousands of people improve their health... Then this will be the most exciting post you read today. Here's why...My name is ...

IntakeQ: Technical Customer Support

IntakeQ is a practice management platform with strong focus on patient onboarding and automation. We have a small but stellar team of customer success specialists, and are looking for another person to join us. About Us We have been 100% remote from day 1, and have no plans to change that.  We've been in business for 5 years and have a 100% employee retention rate.  We value work-life balance ...

Booster Apps ?: Support Engineer for fast growing software company

Howdy ?,Stuart here, founder of Booster Apps.We are a fast growing growing B2B SaaS company looking for a Technical Support Engineer to join us in our journey to provide world class support to our users. (100% remote)We're looking for the perfect candidate to add to our small knit experienced team.Things we love: ❤️ Helping over 400,000 Shopify merchants who have installed our software. Helping...

Empire Flippers: Migration Advisor

A Migration Advisor takes a hands-on role, transferring businesses from sellers to buyers in a safe and efficient manner. This can be a stressful time for both parties as they near completion of a potentially life-changing deal. It will be your mission to oversee the asset transfer, keep things moving forward and ensure that everyone is in the loop regarding the migration status.Since this role ...

Keona Health: Technical Customer Success Manager

 Be a Value Creator. Help our clients repeatedly build value with cutting-edge services.  Your exciting role is the key to our growth and success: as we build out the products to our platform, you will work directly with our largest customers to realize value and improve their KPI’s. This role should be a unique blend of technical expertise and operations consulting. Experience in both consultin...

Juni Learning: Customer Success Representative (YC W18)

Are you passionate about inspiring the next generation of engineers, designers, and builders? Juni Learning is bringing the best computer science instruction to every student's screen. We are a Y Combinator-backed startup, founded by two Stanford alums and ex-Googlers. We are hiring Customer Success Representatives to help us reach more students and families worldwide. We’re looking for amazing ...

Loom : Technical Support Engineer

About LoomLoom is a new kind of work communication tool, already helping over a million people get their message across through instantly shareable videos. Our users work at companies like HubSpot, Square, Uber, GrubHub and LinkedIn. Our mission is to be the global leader in human workplace communication. Founded in 2016, Loom has raised $15 million from top-tier investors including Kleiner Perk...

Trifecta Retail Ventures: Customer Support Specialist, Remote (Canada only)

JOB DESCRIPTIONAre you looking for an entry-level position in a high growth tech company? Are you passionate about people? Then we are looking for you!We are a small team with big business! Our customers come first, and our Customer Support team is at the forefront!Our Customer Support Specialists are spread across the globe (with 5 superstars in Canada) to provide top-notch 24/7 service to our ...

GorillaDesk: Software Support Assistant

 Serious applicants will need to fill out this short questionnaire to be considered for this position: https://gorilladesk1.typeform.com/to/R1wkyc Job Location in East Boca Raton / Anywhere: Software Support AssistantWe are looking to add a Support role to our growing family!About Us:GorillaDesk provides service business software designed to help companies save time, organize and scale their gro...

Snappa: Customer Success Specialist

Overview Snappa is a graphic design tool that helps non-designers create online graphics in a snap. We make it easy to whip up graphics for social media, ads, blogs, and more!  We’re looking for a customer success specialist to deliver amazing support to our customers and engage with our audience on social media.   Although we’re flexible with working hours, we ask that you’re mostly available ...

Course Concierge: Wanted: Enthusiastic problem-solver to be our Customer Experience Captain

Hi there, My name’s Kathryn and I’m Managing Producer at Course Concierge. We produce and market online courses for NYT best-selling authors, TED speakers, social media authorities and those with something to say. We’re looking for someone who loves helping people to become our Customer Experience Captain. Would you love to manage various support inboxes for an exciting range of online courses?D...

WebPunch: Looking for our next Reputation Defender!

We are looking for someone who is crazy talented, very detailed (we can’t stress this enough), and fun to join our Reputation Defender Team. What is a Reputation Defender you ask?A Reputation Defender is someone who helps generate reports for our clients, supports our team in helping with operational tasks (adding users to our dashboard, keeping up with our CRM and spreadsheets), helps by optimi...

Apple: Apple Support Partner Relations Area Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.You know what it takes to inspire a team to create an incredible customer experience with every interaction. You’re a role model and leader who advocates for th...

TheraNest: Customer Happiness Position

TheraNest is looking for a Customer Happiness Specialist to join our Customer Happiness team to cover 8am - 5pm US Central Time. Our customer happiness team is one of the main reasons for our success and we want to be role models for our customers. You’ll love this role if you truly enjoy helping others. We’re looking for someone who loves solving problems and creating long term customer relatio...

FeedOtter: Customer Success Strategist

FeedOtter is an email marketing software company used by Facebook, Adobe, and top brands to automate and streamline email creation and delivery.We are hiring a dedicated Customer Success Strategist to be responsible for supporting our customer through the entire customer life cycle.*This is a full-time remote position based in the US only. Responsibilities Include: Conduct Zoom screen-share tr...

Crossword Hobbyist: Customer Relations Manager (remote work, ~12hrs/wk)

Company Description Begun in 2012, Crossword Hobbyist (https://crosswordhobbyist.com) and My Word Search (https://mywordsearch.com) are the best way to make crossword puzzles and word searches online. Our newest tool, My Worksheet Maker (https://myworksheetmaker.com), helps teachers make many other worksheets as well. We are an all-remote team comprised of the company founder, a couple Develope...